After sales service policy

Under the after-sale service policy of NicePower, all products are warranted to be free from defects in materials and workmanship for one year from the date of purchase. Within this period, NicePower will repair or replace any components which fail in normal use. Customers will not be charged for such repairs or replacements for either parts or labor; however, it is the customer’s responsibility to undertake all transportation costs. Furthermore, this warranty does not cover failures or disorder due to abuse, misuse, accident, or unauthorized alterations or repairs. NP assumes no responsibility for special, incidental, punitive, or consequential damages, or loss of use. For more information on the product warranty, please refer to the warranty policy of NicePower.

If you have any further questions or problems regarding to the service or products, please do not hesitate to contact our After Sales Department :

  • ADD: 29# GaoPu Middle Road, Xinglin, Jimei District, Xiamen, Fujian Province, P.R. China
  • Zip: 361022
  • Email:
  • Tel: 0086-(0)-592-6211678
  • Fax: 0086-(0)-592-6212346